FAQs

Payment Method

We accept Visa, MasterCard, America Express (AMEX), China UnionPay (CUP), ENETS, Diners and Discover.

How to Measure

To choose the correct size for you, measure your body as follows:

Bust/ Chest: Measure around fullest part
Waist: Measure around natural waistline
Hips: Measure 20cm down from natural waistline

Shipping and Delivery

Regular orders that are placed after 6pm will be processed and dispatched the next working day. Our working day is from Monday through Friday excluding weekends and public holidays.

Pre-Order

For Pre-Order item customer will have to make full payment and delivery will take 1 to 4 weeks depend on the availability of the product.

How Fast It Takes to Deliver

Normally it take 3 to 5 working days for local delivery and 5 to 20 days for international shipping. Please take note that for international delivery may takes up to 3 weeks depending on your preferred choice of destination.

How to track my shipment

You will receive an email with shipment ID/Tracking number after your order is confirm, you may use our public tracking page at HTTPS://DHLECOMMERCE.ASIA/TRACK to track your shipment.